Have we limited ourselves to be successful? Yes,” said Smigel. He said adjustments have had to be made to account for the staff shortages. Smigel said he is looking to hire at least 20 cooks for the restaurants in the casino complex. Potentially got to see a life of balance with COVID not working and decided to do a different career path. “As far as the industry as a whole, I can’t speak to where they’ve all gone. “We were successful with bringing back prior employees,” said Chris Smigel, Executive Chef at MGM Springfield. A lot of restaurants closed their doors and never reopened.Īs a result, people may have soured on careers in the industry. The hospitality industry was among the hardest hit during the pandemic.

“You can have an entire career with MGM Resorts.” “It is to help show people there is a lot of opportunity and it truly is for career development and growth,” Russell said. To be competitive in the labor market, MGM has increased the pay for many of the open positions and is offering an employee retention bonus of up to $2,000, said Russell. There are about 75 job openings posted now. MGM Springfield had 1,034 people working there as of its last quarterly employment report at the end of June. “Some people have gone back to school to learn different skills, so now is the time they are starting to rejoin the workforce,” Russell said.

But now, employment openings are going begging.Īfter laying off 2,000 people when the casino complex closed at the start of the pandemic in 2020, MGM has been gradually hiring as its gaming operations ratchet back up, venues reopen, and amenities return.īut like all companies in the current economy, convincing people to come back to work can be a tough sell for some, said Jennifer Russell, a regional human resources director with MGM Resorts International. The MGM Springfield casino was sold to voters as a jobs-generator.

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